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Terms & Conditions


The purpose of this website is to assist the customers in planning their travels and make all required travel-related goods available to them. Hence, we recommend our customers to agree with these Terms & Conditions before they make any transactions with us, If under any circumstances they disagree with any part of the given Terms & Conditions they must not use this website for any purpose.

Yellow Planet will accept your order placed for any particular product or service only when the payment is received in full and a related confirmation e-mail/SMS has been sent to the customer. Before that Yellow Planet is not liable into any contract with its customer. Along with the Site conditions the tour operator's/Supplier's conditions are also subject to all the bookings made with Yellow Planet. We also impose charges for any amendment or cancellation made after the confirmation.

Regarding Payment procedure it must be understood that unless the whole payment is received Yellow Planet is under no obligation to deliver any service or product. When booking your service online, the payment can be made through credit/debit card, bank transfer or e-banking. No payment will be accepted through draft or courier. Cash will be accepted only at the desk. All cheques require at least seven days to clear. There might be additional handling charges applied on the product or services about which the customer will be duly informed at the time of the payment. These additional charges are circumstantial, they may vary from time to time.

Yellow Planet deliver e-tickets as well as paper tickets. Regarding the Cancellation procedure, there are concerned charges applied if the ticket is confirmed. The refund will be transferred to the customer's account or can be received from the desk. The refund is subject to the supplier's/tour operator's cancellation policy in addition to the site policy.

Please note that we review our terms and conditions from time to time. Hence it would be wise to visit this page frequently in order to stay updated or simply bookmark this page.